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1

Create an account

Go to openbat.dev and click Sign Up.
  • Enter your email, create a password (min 8 characters), and confirm it
  • You can also sign up with Apple, Google, or Meta
  • Your organization is created automatically (named after your email prefix) Sign up page
2

Create a chatbot

From the dashboard, click + New chatbot.
  • Give your chatbot a name (e.g., “Customer Support Bot”)
  • Copy the API key — you’ll need it for the SDK Chatbot list
3

Install the SDK

Choose your integration method and add tracking to your chatbot.
import { openai } from "@ai-sdk/openai";
import { streamText } from "ai";
import { OpenBat } from "@openbat/sdk";

const openbat = new OpenBat({
  apiKey: "your-api-key",
});

const result = streamText({
  model: openai("gpt-4o"),
  messages,
});

// Track the conversation
openbat.track({
  conversationId: "conv-123",
  messages,
  user: { id: "user-1", email: "user@example.com" },
});
4

Send a test message

Run your chatbot with the SDK installed and have a short conversation to generate data.
Include user and organization metadata to unlock user-level and org-level analytics.
5

View your dashboard

Go back to OpenBat and click on your chatbot. The dashboard shows:
  • Conversation count — total tracked conversations
  • Message count — total messages across all conversations
  • Average sentiment — how users feel overall
  • Analyzed messages — messages processed with sentiment, intent, and flags
Click the User Insights tab to see sentiment trends and top frustrations. Click the Assistant Performance tab to see behavior alerts.Dashboard
OpenBat automatically analyzes every message as conversations flow in. You’ll see sentiment scores, intent classifications, behavior flags, and more appear on your dashboard within seconds.

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Next steps

Dashboard guide

Understand every metric and chart on your dashboard.

Conversations

Browse, filter, and search through tracked conversations.

Deep search

Query your conversation data with natural language.

Workflows

Set up automated actions based on conversation events.